FAQ

Frequently Asked Questions (FAQs)

1. How can I place an order?
Simply browse our products, add your favorites to the cart, and proceed to checkout.

2. What payment methods do you accept?
We accept debit/credit cards, PayPal, and other secure payment options depending on your location.

3. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available on selected products and locations.

4. How long will delivery take?
Standard delivery usually takes 5–7 business days. Shipping times may vary by product and location.

5. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email/SMS.

6. What if I receive a damaged or wrong item?
Don’t worry! Contact our support team within 48 hours, and we’ll arrange a replacement or refund.

7. Do you offer returns and exchanges?
Yes, we have a hassle-free return and exchange policy. Please check our Returns Policy page for details.

8. Are your products original and authentic?
Absolutely! We ensure all our products are high-quality and 100% genuine.

9. Can I cancel my order after placing it?
Orders can be canceled within 24 hours before shipping. Contact our support team immediately.

10. How can I contact customer support?
You can reach us via email, live chat, or through our Contact Us page.